Manley Court Care Home

Ratings

• Overall

  Requires improvement

• Safe

  Requires improvement

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Requires improvement

Our view of the service

Manley Court Care Home is a residential care home providing nursing and personal care for up to 85 adults. At the time of the assessment 72 people were living at the service, including older people and people living with dementia. We started this remote assessment on 24 May and we provided feedback to the provider on 10 September 2024. This assessment was prompted in part by information of concern we received about staffing levels within the service. A decision was made to carry out a remote assessment of the quality statement ‘Safe and Effective Staffing’ and we found areas of concern. The score for this quality statement has been combined with scores based on the key question ratings from the last inspection. Though the assessment of this quality statement indicated areas of concerns, our overall rating remains Requires Improvement.

People's experience of this service

Please refer to provider comments in the factual accuracy attachment.