13 August 2013
During a routine inspection
People spoken with indicated that they felt safe living at St Marys. Their comments included 'I like being here it's safe' and 'I feel safe here, there are more staff.' People told us that if they had any concerns they felt they could speak to the staff, one person told us that they would 'tell the staff if they had any problems.' Another person told us 'I have no complaints, I know who to ask.'
We saw that since we last visited improvements had been made in relation to the management of records and staff training in relation to the management of violence and aggression.
In this report the name of a registered manager appears who was not in post and not managing the regulated activities at this location at the time of the inspection. Their name appears because they were still a registered manager on our register at the time.