9 May 2023
During an inspection looking at part of the service
Forest Place Nursing Home provides accommodation for persons who require nursing or personal care to up to 90 people in one adapted building. The service provides support to older people, and people living with dementia. At the time of our inspection there were 63 people using the service across 3 units, [Meadway, Stradbroke and Amberley] each of which has separate adapted facilities.
People’s experience of using this service and what we found
Suitable arrangements were in place to keep people safe. Procedures were followed by staff to safeguard people and staff understood these processes. Risks to people were identified and managed to prevent people from receiving unsafe care and support. Medicine arrangements ensured people received their prescribed medication and staff’s practice was safe.
Staffing levels met people’s care and support needs. Recruitment procedures were followed to ensure the right staff were employed to care for vulnerable individuals. People were protected by the providers arrangements for the prevention and control of infection. Arrangements were in place for learning and making improvements.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People received a good level of care and support that met their needs and preferences. Staff had a good knowledge and understanding of people's specific care and support needs and how they wished to be cared for and supported. People were supported and had their social care needs met. Suitable arrangements were in place to assess and monitor the quality of the service provided. People, relatives, and staff were positive regarding the management of the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was Requires Improvement [published January 2023]. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Why we inspected
We carried out an unannounced focused inspection of this service on 22 November 2022, 25 November 2022, and 7 December 2022. Breaches of legal requirements were found relating to Regulation 9 [Person centred care] and Regulation 17 [Good governance].
The provider completed an action plan after the last inspection to show what they would do and by when to improve.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the service has changed from Requires Improvement to Good. This is based on the findings at this inspection.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Forest Place Nursing Home on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.