Updated 1 February 2023
About the service
Groby Lodge is a residential care home providing personal care to up to 12 people. The service provides support to people with dementia, mental health and physical disabilities. The service is provided in a converted house set over 2 floors. There is access to a courtyard garden. At the time of our inspection there were 11 people using the service.
People’s experience of using this service and what we found
Environmental risks were not always mitigated. The registered manager addressed these concerns immediately during our inspection. Medicines were managed safely. There were safe systems of recruitment in place. Staff received safeguarding training and knew what to do if they thought someone was at risk. People's needs were assessed, and clear risk assessments were in place to guide staff.
People were cared for by staff who were well trained and skilled to deliver the support they needed. Staff had regular supervision and were encouraged to develop their knowledge and skills. Staff supported people to eat a healthy diet and access other health professionals when needed.
Feedback was positive about the quality of care and support people received. People experienced care that was personalised. We saw a warm and caring approach by staff with positive and kind interactions between staff and people.
People received personalised care and support in accordance with their individual needs. Care plans provided guidance on how to support people, and included their preferences and communication needs.
Feedback was sought and acted on. Staff worked in effective partnership with external professionals. The management team had good oversight of the service and demonstrated passion and commitment to the continued development of the service. Staff were supported within their roles and the registered manager supported staff with their development.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 1 April 2022 and this is the first inspection.
The last rating for the service under the previous provider was good, published on 25 June 2019.
Why we inspected
We inspected this service to give it a rating.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.