17 May 2013
During a routine inspection
We found from talking with staff and looking at training records and content of training that care workers had been well trained and supported by the provider. A care worker we spoke with told "we are definitely well supported."
We found that people who used the service were appropriately supported by well trained care workers. The service had effective arrangements for monitoring the quality of service and had listened to the views of people who used the service.
The service is registered to provide regulated activity treatment for disease, disorder and injury but does not in fact carry out that activity. Only personal care is provided. The provider may therefore wish to modify their registration.