Archived: Broomwood
Important:
The provider of this service changed. See new profile
All Inspections
12 May 2011
During an inspection in response to concerns
One lady said she 'really enjoyed having her hair done in the home's salon'.
Some visitors told us 'the staff are marvellous, we can't speak highly enough of the staff and the staff are great'.
Other visitors told us that 'the atmosphere in the home is calming and relaxing'
One member of staff told us that 'people's needs are met and there is a good level of care'. She also told us that she thought 'things were improving in the home'.
A visitor told us that there 'were too many agency staff used in the home'. She also said that on occasions her mother had not been given the correct amount of tablets and insulin had been given without the blood glucose levels being taken.