Archived: Shurdington Road Care Home

Care records were personalised to each individual's needs and detailed the wishes of the person and how they wanted to receive their care and support. We saw that person centred care plans had been completed using pictures and diagrams to help people have some understanding of their care needs. Risk assessments had been completed where necessary and all care records were regularly reviewed.

Appropriate arrangements were in place in relation to obtaining, storing and the recording of medicine. People's personal records were accurate and fit for purpose. The provider sought the views of people who used the service and used these comments to improve and develop the service. The compliance action issued on 11 March 2013 was met because new person centred plans had been completed for everyone living in the home and these could be located at the service.

The consent and care records we looked at were complete. There were some records missing from the home that were not located during our visit.

Generally there were sufficient staff available to meet people's daytime needs and staff had time to complete activities with people.

We found a clean and well maintained environment where bedrooms had individual sensory equipment.