People who live at Pasley Street are highly dependent on the support given to them both for their daily care needs and to ensure that they have a good and fulfilled quality of life.People who live at the home require some support to express their views and feelings about the service and the care and support they receive.
We visited the home so that we could spend time getting to know people and to see if people were happy where they live.
We observed the staff as they supported people in the home and spoke to them about their work and understanding of people's needs.
We spoke to other professionals who have been involved with people who live in the home such as health professionals and advocacy services. We also spoke to relatives about their views and experiences of this home.
During our visit we observed people laughing and smiling and interacting positively with the staff supporting them.
People said that they liked living at Pasley Street and on the day we visited were happy and proud to show us around their home.
We were told by the Plymouth Learning Disability services that the home provides 'excellent care and support' and that the organisation is always willing to adapt the service to meet the specific needs of each individual.