21 June 2023
During an inspection looking at part of the service
Cannock Specialist Care Centre is a nursing and residential care home providing personal and nursing care to up to 89 people. The home is a specialist adapted building which supports people over three floors with a roof terrace and communal area. The home provides support to older people with dementia and people requiring support with their mental health. At the time of our inspection there were 56 people using the service across 4 units.
People’s experience of using this service and what we found
People were protected from the risk of abuse. There were systems in place to identify when things go wrong. The provider took a proactive approach to assessing and mitigating risks to people's safety. We found the service was working within the principles of the MCA and if needed, appropriate legal authorisations were in place to deprive a person of their liberty.
There were enough staff on duty to meet people's needs. Medicines were received, stored, administered, and disposed of safely. We were assured that the provider was preventing visitors from catching and spreading infections and supporting people living at the service to minimise the spread of infection.
There was a system to monitor and assess the care provided. People achieved good outcomes from their care. People were invited to attend monthly residents’ meetings and their views were sought in relation to activities and food. Staff worked with external professionals. The provider understood and met the duty of candour. There was a culture of continuous learning and improvement.
Rating at last inspection and update
The last rating for this service was good (published 30 January 2023).
Why we inspected
The inspection was prompted in part due to concerns received about management of risk and staffing. A decision was made for us to inspect and examine those risks. We found no evidence during this inspection that people were at risk of harm from these concerns.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the service is Good.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Cannock Specialist Care Centre on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.