Meadow Acres is registered with the Care Quality Commission as a care home without nursing. It provides care, support and accommodation for up to eight people who live with a learning disability. At the time of this inspection there were eight people using the service.The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People’s experience of using this service and what we found
People felt safe living in the home and their relatives told us that the service gave them “Peace of mind” for their relatives. There were processes in place to ensure that staff knew about how to protect people from abuse and where to escalate concerns if they needed to. There were systems in place to assess risks to people’s health and wellbeing which staff were aware of for each person.
Staff received training and development in order to be able to support people safely. Staff said that they had also been encouraged to undertake qualifications to develop them further in their roles. Some staff had received training specific to some of the conditions relevant to people who lived in the home.
There was a calm atmosphere in the home and staff responded to people in a kind and caring manner. Staff knew people well and were able to communicate with people individually based on their abilities. People had their privacy and dignity protected.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.
The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
People told us that they like the Registered Manager and found them approachable. People and their relatives said that they had their feedback listened to and felt involved in the service. There were systems in place which supported monitoring the quality of the service provided in order to drive improvement.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (report published 10 June 2017)
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.