About the service: Magnolia Lodge is a care home which is registered to provide care (without nursing) for up to ten people with a learning disability and some with associated physical disabilities. The home is a large detached building situated on the outskirts of Reading. There were nine people living in the home at the time of the inspection.
People’s experience of using this service:
People’s safety was upheld by staff who had been trained in safeguarding vulnerable adults and health and safety policies and procedures.
There were enough staff on duty at all times to meet people’s diverse, individual needs safely and effectively.
Staff were well-trained and able to meet people’s health and well-being needs.
People were encouraged to have maximum choice and control of their lives and staff supported them in the least restrictive way possible.
The committed, attentive and knowledgeable staff team provided care with kindness and respect. Individualised care planning ensured people’s equality and diversity was fully respected.
The registered manager was well regarded and respected. The quality of care the service provided continued to be reviewed and improved, as necessary.
Rating at last inspection: Good (report published 16 August 2016).
Why we inspected: This was a planned inspection based on the previous rating.