6 September 2011
During a routine inspection
People receive the care they need. One said 'the staff are quite good at getting the doctor in. The nurses have improved and if you need something they see to it pretty quickly and they keep an eye on it'. There were plenty of activities for people to join in and they were also able to access their local community. One person told us 'if someone wants to go into town the activity person will do her utmost to see that they do that'.
People received the medications they needed and were safe living in the home. People were consulted about the way the service was run although how their views influenced decision making was not well evidenced.