19 November 2020
During an inspection looking at part of the service
Knoll House is a detached bungalow situated in the extensive grounds of Somerset Court which
is owned by the provider. The home accommodates seven people who have autism and complex support needs. At the time of the inspection seven people were living at the home.
People’s experience of using this service and what we found
There were measures in place to minimise the risks relating to choking. Staff were aware of the risks and control measures in place. Systems had been implemented to ensure all staff working in the service were aware of the risks and how to mitigate them. Staff confirmed there had been learning since the last inspection. They confirmed they were kept up to date with new information and communication in the home was good.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was Requires Improvement (published 12 November 2020).
At the last inspection we served a Warning Notice on the provider in relation to Regulation 12, Safe care and treatment. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of Regulation 12.
Why we inspected
We undertook this targeted inspection to check whether the Warning Notice we previously served in relation to Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 had been met on a specific concern we had about risks relating to choking. The overall rating for the service has not changed following this targeted inspection and remains Requires Improvement.
CQC have introduced targeted inspections to follow up on Warning Notices or to check specific concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.