Park View

Updated 14 April 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 18 March 2021 and was announced.

Updated 14 April 2021

About the service:

•Park View is a residential care home. It is based in a residential area within walking distance of the town centre and sea front. The home can accommodate up to four people who have autism. It is registered to provide personal care. At the time of the inspection the service was delivering personal care to three people.

•The people we met had very complex physical and learning disabilities and not all were able to communicate with us verbally. We therefore used our observations of care and our discussions with staff, relatives and professionals to help form our judgements.

•Two people lived in the main part of the house and one person had self-contained accommodation attached the main house. This person could use the communal parts of the main house when they wished.

•The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

Rating at last inspection:

•Good (published 24 October 2016)

Why we inspected:

•This inspection was a scheduled inspection based on the previous rating

People’s experience of using this service:

•People who lived at Park View were supported by sufficient staff who were well trained and knew how to support people living with Autism. We observed people’s requests for support being responded to promptly.

•The quality of interaction between staff and people was excellent. The environment was comfortable and safe. There was good communication making it easier for people to understand.

•People were active and took part in hobbies and interests that had been identified individually. There were events and interesting activities each day and one to one support for people who needed this.

•People planned their own meals and staff supported people to shop for the ingredients. Staff cooked people meals from scratch so that people could enjoy good home cooked food.

•People had good access to healthcare and other professionals. People knew how to complain. Incidents and accidents were minimal and if they occurred staff took appropriate actions.

•People and their families were consulted and involved with every aspect of their lives. A relative told us, “I am involved in everything, and I’ve seen the care plan”. People living at Park View had a fulfilling life.

Follow up:

•We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

•For more details, please see the full report which is on the CQC website at www.cqc.org.uk