9 May 2017 and an unannounced visit on 19 May 2017
During a routine inspection
Renal Services (UK) Limited - Launceston is operated by Renal Services (UK) Limited. The service has six dialysis stations for patients and can operate 18 sessions daily but can operate 18 sessions per day if required. The service is open three days a week and currently operates 36 sessions weekly, for a current caseload of 10 patients. The service also accepts patients for dialysis who holiday in the region.
The service is a nurse led unit, which provides outpatient satellite dialysis provision to patients.
We inspected the dialysis service.
We inspected this service using our comprehensive inspection methodology. We carried out the announced part of the inspection on 9 May 2017 and an unannounced visit on 19 May 2017.
To get to the heart of patients’ experiences of care and treatment, we ask the same five questions of all services: are they safe, effective, caring, responsive to people's needs, and well-led? Where we have a legal duty to do so we rate services’ performance against each key question as outstanding, good, requires improvement or inadequate.
Throughout the inspection, we took account of what people told us and how the provider understood and complied with the Mental Capacity Act 2005.