Archived: Addaction - Kirkby
All Inspections
13 January 2012
During a routine inspection
For the purpose of monitoring compliance we looked at those activities that required the service to be registered under the Health and Social Care Act 2008. These included the prescribing and monitoring of medication to reduce people's dependence on drugs and alcohol. The monitoring of people's health and welfare through support from medical professionals including a needle exchange service. Work carried out with the Criminal Justice Services for drug using offenders including drug testing and treatment.
We contacted drug commissioning services on Merseyside to seek their views of the service. No issues of concern were raised.
We spoke with people who used the service. All were happy with the support and treatment provided. They said the staff team were supportive and helpful and were available when they needed them. They also said they valued the key worker system as it helped them build up a relationship with one person rather than seeing someone different all the time. Some comments made were;
'This time the support I've been given has made me really want to change and stop using, this time I really believe I can do it.'
'I never thought I could stop using heroin and have a normal life but coming here has shown me I can and I am now a volunteer and support others.'
'The Doc is great he spends time talking with you trying to find out what's going on with you.'
'He's no push over he tells you as it is and is very kind and treats me with respect.'