28 November 2013
During an inspection looking at part of the service
We found that improvements had been made to the record keeping within the service. This was in people's personal records and quality assurance systems.
New systems for recording people's support throughout the day had been introduced; these appeared accurate and up to date with staff signing entries.
Quality assurance systems were in place with records evidencing that people were consulted about their lives.
A data protection policy was now in place and staff had received training about this.