Seymour House

Updated 25 January 2019

The inspection:

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team:

One inspector carried out this inspection.

Service and service type:

Seymour House is a care home. People in care homes receive accommodation and nursing or personal care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection:

The inspection was unannounced.

What we did:

We reviewed information we had received about the service since the last inspection. This included details about incidents the provider must notify us about, such as abuse; and we sought feedback from funding authorities. We assessed the information we require providers to send at least once annually to give key information about the service, what the service does well and improvements they plan to make. We used this information to plan our inspection.

We spoke with five people living at the service and we spent time observing staff with people in communal areas during the inspection. We spoke with the registered manager, the locality manager and three staff. We received feedback from one professional before the inspection.

We reviewed a range of records. This included two people’s care records, reviewed medicine records. We also looked at two staff recruitment files, supervision and training records of all staff. We reviewed records relating to the management of the home and a variety of policies and procedures developed and implemented by the provider.

Updated 25 January 2019

What life was like for people using the service:

The service continued to provide high quality, person centred care. Potential risks to people had been assessed and there was detailed guidance in place for staff to follow to mitigate the risks. Staff supported people to live their lives to the full.

There was an effective system to monitor the quality of the support provided. Information from audits, accidents and incidents were used to drive improvements within the service. Staff received training and supervision to improve their practice and development to ensure people received person centred care.

Staff knew people well and how to communicate effectively with them. Staff supported people effectively to provide positive behaviour support and to be as independent as possible and learn new skills. Staff respected people’s decisions about their care.

People were supported to take part in activities they enjoyed. Staff continued to support people to develop links with the community. People indicated that they were happy living at the service and were comfortable in the company of staff.

More information is in the detailed findings below.

Rating at the last inspection:

Good (report published 8 July 2016).

About the service:

Seymour House is a residential care home that accommodates up to six people living with learning disabilities or autistic spectrum disorder. At the time of the inspection, six people were living at the service. The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidelines. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary life as any citizen ‘Registering the Right Support’ CQC policy.

Why we inspected:

This was a planned inspection based on the rating of the last inspection. We found that the service continued to meet the characteristics of Good in all areas. The overall rating is Good.

Follow up:

We will continue to monitor the service through the information we receive.