The Care Quality Commission

Archived: Thors Park

Thors Farm Road, Off Brightlingsea Road, Thorrington, Essex, CO7 8JJ (01206) 306166

Provided and run by:
Mild Professional Homes Limited

Important: The provider of this service changed. See new profile

All Inspections

24 June 2011

During a routine inspection

People with whom we spoke were generally satisfied with the care and treatment provided by staff. They said they were involved in their own care and treatment programmes. For example, they had regular meetings with their key workers and were involved in the drawing up and implementation of their care plans. They said they felt able to approach staff if they had any concerns and were confident that these would be addressed appropriately. One person was aware of the independent advocacy service and stated that they found this service helpful to them. People with whom we spoke were generally complimentary about their room and stated that these had personal touches.

Mental Health Act Commissioner reports

Each year, we visit all NHS trusts and independent providers who care for people whose rights are restricted under the Mental Health Act to monitor the care they provide and check that patients' rights are met. Immediate concerns raised by patients on those visits are discussed, if appropriate, with hospital staff.

Our Mental Health Act Commissioners may carry out a number of visits to each provider over a 12-month period, during which they talk to detained patients, staff and managers about how services are provided. In the past, we summarised themes from the visits and published an annual statement followed by the provider's response where applicable. We are looking at different ways to indicate the outcomes of our monitoring in the future.