Archived: Parkside Lodge Residential Home

Updated 7 April 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 25 March 2021 and was announced.

Updated 7 April 2021

Parkside Lodge residential home is a residential home for up to 20 people, at the time of our inspection there were 16 people living in the home. Accommodation is provided over three floors and communal areas include a sitting room and a dining room.

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection. At this inspection we found the service remained Good.

People were protected by staff who received regular safeguarding training and knew how to recognise and report and concerns. Staff felt confident that the manager would respond to any concerns raised.

Medicines were managed, stored, given to people as prescribed and disposed of safely. Policies and procedures were in place to ensure the safe ordering, administration, storage and disposal of medicines.

Safe recruitment practices were followed. Disclosure and Barring Service checks (DBS) had been requested and were present in all checked records. There were sufficient numbers of staff on duty to keep people safe and meet their needs.

The CQC monitors the operation of the Mental Capacity Act (MCA) 2005 and the Deprivation of liberty Safeguards (DoLs) which apply to care homes. People’s rights were upheld as the principles of the Mental Capacity Act and the Deprivation of Liberty Safeguards had been adhered to.

People spoke positively of the quality of the food. People’s nutritional needs were assessed and those at risk were weighed on a monthly or weekly basis and referrals or advice was sought when needed. People’s hydration needs were met.

Staff encouraged people to remain as independent as possible. Staff knew people well and they were treated in a dignified and respectful way.

People received responsive care which was personalised to their individual preferences. Staff knew the importance of ensuring that people were involved in the decisions regarding their care.

There were a range of audits and quality assurance systems in place to ensure people received quality care.

The homes had recently recruited a new manager. Currently the manager was fulfilling all the responsibilities of a registered manager while awaiting the outcome of their application.

Staff told us the home was well led and spoke positively of the manager. People and relatives also told us that the atmosphere within the home was more positive and relaxed since they started in post. The provider ensured that the necessary support was in place for the manager. The manager had submitted an application to the Care Quality Commission to become the registered manager.