We carried out a review of the data available to us about Sovereign Lodge Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Sovereign Lodge Care Home, you can give feedback on this service.
Sovereign Lodge is a residential care home providing accommodation and personal care for up to 48 people across two separate wings in a purpose-built building. The service provides support to people living with dementia and those requiring support with personal care. At the time of our inspection there were 47 people using the service.
People’s experience of using this service and what we found
People were safe from the risk of abuse. Risks were assessed and regularly reviewed when people's needs changed. The building was well maintained with appropriate décor, including dementia friendly decorations.
Medicines were managed safely, however the recording of topical medicines was not in line with best practice. We have made a recommendation about this and the registered manager has confirmed improvements have been made.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The provider employed sufficient staff , staff were trained appropriately and recruited safely. Staff worked effectively with visiting professionals and wore PPE to keep people safe. Infection control measures were in place, and visiting was managed safely.
Care records were person centred. People were supported to eat and drink a balanced diet.
Staff were caring and promoted people’s independence. People were treated with dignity and respect. People were supported to take part in activities and belong to the community of the service.
Staff were responsive to people’s needs. People were cared as they wished to be at the end of their lives.
Feedback from relatives about the service was very positive. Staff said the culture of the service was open and the provider was offering additional perks to attract more staff to work at the service. People and relatives were involved in their care decisions.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 16 September 2022 and this is the first inspection. The service was previously registered as Sovereign Lodge and Court with the same provider and was rated good, published on 16 September 2019. The service has split in to two separate services.
Why we inspected
The inspection was prompted in part by notification of an incident following which a person using the service died. This incident is subject to further investigation by CQC as to whether any regulatory action should be taken. As a result, this inspection did not examine the circumstances of the incident. However, the information shared with CQC about the incident indicated potential concerns about the management of risk to people accessing timely health care. This inspection examined those risks.
We found no evidence during this inspection that people were at risk of harm from this concern. Please see the safe, effective, caring, responsive and well-led sections of this full report.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.