8 October 2013
During a routine inspection
We spoke with two people living at the home. Both said they were happy and liked the staff who supported them. One person said, 'I like it here. The staff look after me'.
We found the dietary needs and preferences of people living at the home had been documented and staff were aware of these. The manager told us this was taken into consideration when purchasing food stocks for people each week. The home didn't work to a set menu and people were able to choose what meals they wanted on a daily basis.
We observed the staff team providing sensitive and flexible personal care support. The staff were kind and patient and showed a good understanding of the needs of the people in their care.
During our inspection we contacted the Blackpool contracts monitoring team. They told us they currently had no concerns with the service being provided by the home.