16 January 2014
During a routine inspection
At this inspection visit we spoke with two people who used the service. Both people were complimentary about the service and treatment they had received. One person told us 'I have full confidence in the treatment received by the doctor and I would never go anywhere else.'
Care was assessed and delivered in a way that met the needs of people who used the service.
People were given information they needed to make an informed decision about their treatment they were to undergo.
The provider had effective systems in place to assess and monitor the quality of service that people received. The provider may find it useful to note that we found that the electrical installation report dated 2008, recommended that a further inspection take place. We saw no evidence this had happened.