The Care Quality Commission

Archived: Northampton Drug and Alcohol Service (NDAS) Danetre Hospital

London Road, Daventry, Northamptonshire, NN11 4DY (01604) 627027

Provided and run by:
County of Northampton Council on Addiction (CAN)

All Inspections

18 October 2012

During a routine inspection

We spoke with two people who used the service and they told us they were satisfied with the level of treatment and care they received. One person told us that the staff had asked them about their general and mental health before they recommended a course of treatment to make sure that any treatment was in line with their individual requirements.

They also told us that the staff were 'professional and knowledgeable' and had given them lots of information about how to manage their alcohol addiction. They told us that staff had told them about other support groups that were available for them to use, including the 'relapse prevention group'. They said by using the support groups, a difference was made to their lives and that they were 'enjoying' using the service.

Another person told us that staff were 'non-judgemental' and this had enabled them to talk about their addiction and the difficulties they were facing. They also told us that the service had a dedicated telephone line so they could access additional support any time of the day or night.