5 November 2013
During a routine inspection
We saw people's care needs were assessed and the care plans were concerning areas identified within the assessment. Where necessary a risk assessment was undertaken to ensure the person's safety with their activities.
We found medicines were appropriately ordered, stored and administered. All staff received training in the administration of medicines and were assessed as being competent by the manager.
The Manager told us about their recruitment practices and we saw all appropriate checks were carried out prior to staff commencing within the service. Staff followed a set induction programme to ensure they had sufficient knowledge of their role and the needs of people who used the service.
The provider showed they regularly monitored the quality of the service and produced an action plan of outstanding actions. The manager carried out regular checks to ensure people's safety and welfare was maintained.