7 January 2013
During a routine inspection
When we visited the home there were 51 people living there, in three separate units. We spent time talking with several people, and watched how staff gave them support and care. People were very happy with the care provided. Comments included 'Brilliant care, get looked after properly' and 'Provide a better service here, have been in two other homes before this one.'
People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.
The provider had an effective system in place to identify, assess and manage risks to the health, safety and welfare of people who used the service.