8 October 2012
During a routine inspection
We looked at the records of two people. We noted they had been fully involved in their assessment and had consented to the care being provided. The care plans had documented evidence that the service had discussed the care and treatment choices available to them. Both people had been involved in a face to face consultation as part of the decision making process. They had agreed to the treatment being provided and had been involved in planning their recovery plan.
We looked at the services recruitment procedures. We found they were safe with people commencing their employment after all relevant checks had been completed.
During this inspection we were unable to seek the views of people being supported by the service.
The provider was consulting people about their service through their quality monitoring procedures. We saw completed surveys with people providing feedback about their experience of the service. These included:
'Only just started with them but find it good so far'.
'I am happy with my treatment overall'.
'Good support and advice'.