Background to this inspection
Updated
21 December 2019
The inspection
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.
Inspection team
The inspection team consisted of one inspector.
Service and service type
Beechwood Place is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection
This inspection was unannounced.
What we did before the inspection
Before the inspection we reviewed the information we held about the service and the service provider, including the previous inspection report. The provider was not asked to complete a provider information return prior to this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report. We looked at notifications and any safeguarding alerts we had received for this service. Notifications are information about important events the service is required to send us by law.
During the inspection
We looked around the service. We spoke with five people and one relative to understand their views and experiences of the service and we observed how staff supported people. We spoke with the nominated individual, regional manager, registered manager, three care staff and two other members of staff.
We reviewed the care records of five people who were using the service at the time of the inspection and a range of other documents. For example, medicine records, four staff recruitment files; staff training records and records relating to the management of the service.
Updated
21 December 2019
About the service
Beechwood Place is a care home providing personal and nursing care to 35 older people living with a range of health care needs. Some people required support with memory loss and dementia, whilst others were reliant on care staff to assist them with their personal care and health needs. At the time of our inspection there were 34 people living at the service.
People's experience of using this service and what we found
Systems were in place to ensure people were protected from abuse, any concerns were investigated. Risks linked to people's care were monitored. Environmental risks were considered. Staff recruitment was robust and people received care from staff who knew them well and had relevant experience. People were supported appropriately with their medicines.
People's care was based on an assessment of their needs and their choices. Staff had access to a range of training and support. People were supported to regularly access health care service to maintain their wellbeing. People were supported to have maximum choice and control of their lives and care staff supported them in the least restrictive way possible and in their best interests. The policies and systems in the service supported this practice.
People were supported by staff who had a good understanding of their individual needs and preferences. People were encouraged to make day to day decisions and given meaningful opportunity to participate in care decisions. People's privacy and dignity were respected and upheld.
People's care plans were person centred and contained detail about how they should be supported, and we witnessed staff following this guidance. Staff understood people's communication needs. People were supported to engage in a range of individual and group activities. There had been no recent formal complaints recorded. Information on people's end of life choices were recorded.
Staff felt supported and said management were always available. Appropriate checks and quality audits were undertaken. People’s views were sought to help improve the service.
Rating at last inspection and update
The last rating for this service was Good (published 16 June 2017)
Why we inspected
This was a planned inspection based on the rating of the service at the last inspection.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our reinspection programme. If we receive any concerning information we may inspect sooner.