Archived: Carlton House Dental Care

Updated 16 May 2016

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the registered provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

The inspection was carried out on 5 April 2016 and was led by a CQC Inspector.

During the inspection we spoke with the lead dental nurse as part of a desk based inspection and supporting evidence was sent to the inspector to confirm our findings.

To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?

• Is it effective?

• Is it caring?

• Is it responsive to people’s needs?

• Is it well-led?

These questions therefore formed the framework for the areas we looked at during the inspection.

Updated 16 May 2016

We carried out an announced comprehensive inspection on 5 April 2016 to ask the practice the following key questions; Are services well-led?

Our findings were:

Are services well-led?

We found that this practice was providing well-led care in accordance with the relevant regulations.

Background

CQC inspected the practice on 22 October 2015 and asked the registered manager to make improvements regarding clinical audits, policies and protocols in regards to Intravenous Sedation and ensure radiography equipment was critically examined; serviced and local rules are displayed. We checked these areas as part of this follow-up inspection and found these areas had been resolved.

Carlton House Dental Practice is situated in Knaresborough, North Yorkshire. The practice offers a mix of NHS and private dental treatments. The services include preventative advice, routine restorative dental care and conscious sedation.

The practice has four surgeries, a decontamination room, a separate room for the Orthopantomogram (OPT) machine (an OPT machine is a panoramic scanning dental X-ray of the upper and lower jaw), a reception area and a waiting area all on the ground floor level.

The practice is open:

Monday 08:30 - 18:30

Tuesday and Friday 08:30 – 17:30

Wednesday 08:30 – 19:00

Thursday 08:30 – 18:00.

There are three dentists, two hygienists, five dental nurses, two receptionists and a registered manager.

Our key findings were:

• The practice’s protocols, audits and training for Conscious Sedation are now in place, giving due regard to guidelines published by The Intercollegiate Advisory Committee on Sedation in Dentistry in the document 'Standards for Conscious Sedation in the Provision of Dental Care 2015.
• The Orthopantomogram (OPT) machine (an OPT machine is a panoramic scanning dental X-ray of the upper and lower jaw).had now been critically tested, certified and had local rules available for the machine.