Archived: Winnie Care (Ashlea Grange) Limited
Important:
The provider of this service changed. See new profile
All Inspections
20 December 2011
During a routine inspection
We asked relatives about issues relating to safeguarding of people. They told us that they were aware of the procedure and would know what to do if they were unhappy about the care that their relatives were receiving.
The comments from the people who used the service included, 'I am perfectly safe here', 'the staff respect our rights and they treat us with dignity', 'I have no concerns at all', 'I know what to do if I am not happy about anything'. 'We are well looked after here'.