The Care Quality Commission

Archived: The Old Vicarage

Church Road, Baschurch, Shrewsbury, Shropshire, SY4 2EF (01939) 260150

Provided and run by:
Select Health Care (2006) Limited

Important: The provider of this service changed. See new profile

All Inspections

13 December 2012

During a routine inspection

We spoke with four people who lived at The Old Vicarage, the manager and two members of staff. Eight people were living at the home on the day of the inspection.

People told us that they liked living at The Old Vicarage. People felt well supported and cared for. One person told us that staff, "Look after me". People were able to have contact with their families, with staff support when necessary.

We saw that people were offered choices about how their care was delivered and how they spent their time. We observed staff being kind and courteous towards people.

Staff felt well supported to do their jobs. Staff told us that they liked working at The Old Vicarage. They said that there was always a senior member of staff or the manager available to offer advice and support.

The service provided a very good standard of accommodation and living for people.

The service had a complaints system in place.

Recruitment procedures made sure that the people working at the home were suitable.

20 June 2011

During a routine inspection

People like living at The Old Vicarage. People feel well supported and cared for. One person told us that, "the staff make sure that I am well looked after'. People gave examples of how staff support them with social activities and to remain as independent as they are able. People have regular contact with family and friends and a family member told us that they, 'can't praise the home enough'.

Likewise visiting health care professionals also feel confident that the home can meet people's needs.

Staff feel well supported to do their jobs. They receive good training opportunities and have an 'approachable' and 'professional' manager. Staff consider that they offer good quality care and support and would be confident to recognise and report any poor or abusing practice. People living at The Old Vicarage are also supported by an independent advocate who visits the home regularly.

Select Healthcare (2006) Limited, the organisation who manages the home, has implemented a number of quality assurance and monitoring measures which mean that the manager and senior managers are able to assess if the home is meeting the essential standards of quality and safety. This enables them to ensure that they deliver a good quality service.