Ocean Recovery and Wellness Centre

Updated 17 November 2021

Ocean Recovery and Wellness Centre provides 24-hour care for clients who are undergoing detoxification from alcohol or substance misuse. The service is based in Blackpool. It has 14 bedrooms, all of which were single occupancy at the time of this latest inspection due to Covid-19 restrictions. The service accepts nationwide referrals from males and females aged 18 years or older. The service accepts referrals for clients who are privately funded. The service was registered with the Care Quality Commission in December 2014 to carry out the following regulated activities:

• Accommodation for persons who require treatment for substance misuse and,
• Treatment of disease, disorder or injury.

There is a registered manager in place and the service has support from a sessional doctor who attends the service when there are new admissions. There is a nurse onsite seven days a week from 9am to 5pm.

The service was last inspected on 25 September 2017 and no regulatory breaches were identified.

This latest inspection was a comprehensive inspection for which we have rated the service. Our findings are outlined in this report.

Updated 17 November 2021

We rated the service as good because:

• The service building was safe and clean, and staff adhered to infection control procedures.
• There were enough skilled and experienced staff to ensure that care and treatment was delivered in a safe way. Staff received regular clinical supervision and an annual appraisal. Staff knew how to report incidents, were trained in safeguarding vulnerable adults and knew how to handle complaints.
• All clients were risk assessed and staff had created risk management plans to mitigate any risks identified.
• Clients told us staff were kind, caring and supportive towards them. Clients were involved in decisions about their care and treatment.
• The service adhered to the Mental Capacity Act and a doctor within the service carried out capacity assessments when needed.
• Staff undertook or participated in local clinical audits. The audits were sufficient to provide assurance and staff acted on the results when needed.
• Staff understood the arrangements for working with other teams, both within the provider and external, to meet the needs of the patients.

However:

• Staff were not up to date with all aspects of their mandatory training. Areas of low compliance rates included equality and diversity, fire training, first aid awareness, health and safety, environmental risk assessment, automated external defibrillator and cardiopulmonary resuscitation, moving and handling theory , basic life support and record keeping.

Updated 17 November 2021

Updated 17 January 2018

This was a focused inspection