• Dentist
  • Dentist

Dental Opulence

1190 Stratford Road, Hall Green, Birmingham, B28 8AB 07766 327811

Provided and run by:
John Clive Industries Ltd

Latest inspection summary

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Our current view of the service

Updated 23 September 2024

We carried out this announced on-site assessment on 13 December 2024. We found the practice had met regulations. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. The practice is in Hall Green, Birmingham and provides private dental care and treatment for adults and children. There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice. The practice had 1 treatment room. During the assessment we spoke with 2 dentists, 2 dental nurses and the practice manager.

People's experience of the service

Updated 23 September 2024

On the day of inspection, we saw patient feedback from 4 patients. Patients commented positively about the standards of cleanliness. Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.