Astell Care Centre

During an assessment under our new approach

Date of assessment 18 June – 3 July 2024. Astell Care Centre is a care home registered to provide nursing and personal care for 96 people and at the time of the assessment, 80 people were living at the service. The service is spread over 6 units and provides care to people with complex mental health needs, including those living with dementia and people with physical disabilities. This was a responsive assessment undertaken in response to information received about the care being provided and staffing concerns. We looked at all 33 quality statements. At our last inspection published on 9 May 2023 which was inherited from the previous provider the service was rated requires improvement overall, with a breach of regulation in relation to governance. The service had improved and was no longer in breach of regulations, but there remained some areas for improvement. These included; medicines management, staffing, mealtime experiences, updating care plans and how audits were able to make sustained improvements. The provider acted in response to our feedback, but needed to continue to ensure these improvements were embedded within the service. We found evidence of good outcomes for people. Recruitment was safe and staff were supported. Staff worked well with other healthcare professionals and communication was generally good. The staff were kind and caring and a range of activities took place. The management team were passionate about providing the best possible care to people. The service was generally, clean and tidy and followed infection control procedures. New flooring was required in parts of the building. This was being addressed as part of the redecoration programme and actions plans in place.

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