Updated 21 December 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This was a comprehensive inspection which took place on 09 November 2017 and was unannounced. At the time of inspection 6 people were living at Harvelin Park.
The inspection was carried out by one adult social care inspector and an expert by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service. Before the inspection we reviewed the information we held about the provider, including information they had supplied in the Provider Information Return (PIR). A PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
We contacted the local authority and Healthwatch, to ask if they had information about the service they could share with us. Healthwatch is an independent consumer champion that gathers feedback from people about health and social care services in England. No information of concern was shared.
We looked at two peoples care plans and two medicines administration records and stocks relating to people using the service. We also looked at other records relating to the running of the service including: two staff recruitment files, records relating to training, supervision and appraisal of staff and quality monitoring activities.
During the inspection we spoke with the staff on duty. The registered manager was on annual leave. In addition we spoke with two people using the service about their experience of using the service, their impression of the quality of care and support they received, and whether they had any concerns about the service. We spoke on the phone to the registered manager on their return.