10 April 2014
During an inspection looking at part of the service
On the day of our inspection of Broadway Dental Surgery there were two dentists providing treatment, one of whom was the registered provider. We spoke with the provider, a dental nurse and two receptionists about their work.
During our inspection we also spoke with three people in order to obtain their views about the dental service they received.
All the people we spoke with expressed positive views about the surgery and the treatment they received. One person we spoke with told us the surgery was, 'Very good', and another individual described the surgery as, 'Wonderful' and added, 'The quality of treatment is excellent'.
At this inspection we found that the provider had an effective system to regularly assess and monitor the quality of service that people received.