13 March 2013
During a routine inspection
Patients thought that they had been given enough information about their treatment and about any charges they might have to pay.
Records showed that dental care had been based on an assessment of clinical need and that it had been delivered in a reliable way.
We saw that there were good standards of hygiene in the practice and we noted that staff were knowledgeable about their roles.
Records showed that quality checks had been completed to help ensure that good standards of service were maintained.
Patients said there was an open atmosphere in the practice that enabled them to suggest improvements and if necessary to make a complaint.