12 September 2014
During an inspection looking at part of the service
When we inspected the practice again in May 2014, to check that the provider had taken action to address the concerns, we found that the provider had addressed most of the concerns; however some outstanding action remained relating to training and support for staff.
We inspected the practice in September 2014 to review training and support the provider had now put in place. On this inspection we found that the provider had improved the monitoring of training and annual appraisal was now in place.