18 January 2023
During an inspection looking at part of the service
Wainfleet care home is a residential care home providing accommodation and personal care to up to 43 people across 2 floors. At the time of our inspection there were 29 people using the service.
People’s experience of using this service and what we found
Medicines were managed safely, and people received their medicines in a way that suited them.
Staff were safely recruited. The provider carried out the required checks on newly appointed staff before they started working at the home. Staff had received training that was appropriate to their role and the people they were supporting.
People were protected from abuse and avoidable harm. Staff had completed training on how to safeguard people. Risk assessments were completed and followed to identify and reduce potential hazards.
Effective infection, prevention and control measures were in place to keep people safe, and staff
supported people and visitors to follow them.
People had access to healthcare services and staff worked proactively with other organisations.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People had access to good quality food and drink and were supported to eat and drink when needed. People’s personal care needs were met, and their dignity and independence were considered.
Governance was well-embedded into the running of the service. There was a strong framework of accountability to monitor performance and risk. Quality improvements had been made to the service.
The registered manager worked in partnership with key organisations, including the local authority, safeguarding teams and integrated care boards which supported positive outcomes for people.
The culture of the service was open, and people and staff felt able to raise concerns.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was requires improvement (published 19 October 2022) and there were breaches in regulation.
At this inspection we found improvements had been made and the provider was no longer in breach of the regulations.
Why we inspected
We carried out a focused inspection to follow up the Warning Notices we previously served to check whether the provider now met legal requirements. This report only covers our findings in relation to the Key Questions Safe, Effective and Well-led which contain those requirements. For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Wainfleet Care Home on our website at www.cqc.org.uk