The Care Quality Commission
  • Dentist
  • Dentist

Archived: St Paul's Dental Care - Cambridge

St Paul's Place, 19E Hills Road, Cambridge, Cambridgeshire, CB2 1NW (01223) 350021

Provided and run by:
Xeon Smiles UK Limited

All Inspections

8 March 2013

During a routine inspection

During our inspection on 08 March 2013 we spoke with three people who told us they were satisfied with their care and treatment and that they had always been spoken to politely by reception and dental staff whenever they attended the practice. They told us that the dentist had given them full explanations and information about their treatment and that dental staff were also helpful in regard to planning their treatment dates.

Care records showed people had been included in decision making and that their treatment had been adequately recorded.

Staff had received safeguarding training. The combined policy for safeguarding children and for vulnerable adults did not refer to the Local Authority published guidelines, although the appropriate telephone contacts for reporting a concern were known by staff.

We found suitable and appropriate infection control process were in place to ensure people were not exposed to the risks of cross infection and that the appropriate published guidelines had been followed.

The premises were safe, clean and comfortable and had been fitted with modern furniture and modern dental equipment.