Updated 17 April 2020
We undertook a follow up focused inspection of Poulton Dental Practice Limited on 16 March 2020. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported remotely by a specialist dental adviser.
We undertook a comprehensive inspection of Poulton Dental Practice Limited on 28 November 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Poulton Dental Practice Limited on our website www.cqc.org.uk.
As part of this inspection we asked:
• Is it well-led?
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 28 November 2019.
Background
Poulton Dental Practice in on the outskirts of Poulton le Fylde and provides private treatment for adults and children.
There is level access for people who use wheelchairs and those with pushchairs. Car parking spaces are available near the practice.
The dental team includes the principal dentist, one dental nurse and one dental hygienist. The practice has one treatment room.
The practice is owned by a company and as a condition of registration must have a person registered with the Care Quality Commission as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at Poulton Dental Practice Limited is the principal dentist.
During the inspection we spoke with the principal dentist and the dental nurse. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday to Thursday 9am – 5pm
Friday 9am – 2pm
Our key findings were:
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Dental care records were completed as per the guidance provided by the Faculty of General Dental Practitioners. In particular treatment plans were in place for all patients receiving dental implants. The recordings regarding gum health/periodontal diagnosis and treatment options had improved.
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The provider had reviewed their facilities in line with the requirements of the Equality Act 2010 with regards to the accessible toilet facilities
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The systems and processes had been improved to ensure good governance in accordance with the fundamental standards of care.