19 December 2012
During a routine inspection
They did not comment on the practice infection control systems. They did tell us they thought the practice was kept clean, tidy and felt safe using the service. They were also aware of the complaints procedure.
We saw during our visit that staff were very professional and knowledgable. The practice was clean and there were effective infection and cross contamination control systems in place. There was also a complaints procedure that was available to people using the service.