We carried out this inspection to check on the care and welfare of people using this service. To ensure that we had time to see and speak to the provider, as well as people visiting the service we arranged the visit in advance.On the day of the inspection we spoke with the registered manager and other staff members. We also spoke with one person using the service on the day. Following the inspection we contacted two people who had had appointments at the clinic prior to the inspection.
People we spoke with told us that they were happy with the standard of care provided and had been fully informed of what to expect from the treatment they received.
We read comments from a questionnaire completed by a person who had used the service which read, 'I would like to say that all the staff from reception to radiographers have been excellent throughout'.
Staff we spoke with told us they had appropriate training to undertake their work competently and to keep people safe.
We found that appropriate recruitment and selection procedures had been undertaken by the service.
We found that there was a system for ensuring the complaints were dealt with effectively.
We found that CancerPartners UK Image Guided Radiotherapy Centre - Little Aston was compliant in the five outcome areas.