We carried out a review of the data available to us about Kcare on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Kcare, you can give feedback on this service.
• People and relatives told us the service was caring, well-led and respected their needs and preferences.
• People received safe, compassionate and good quality care.
• Staff were knowledgeable and experienced. They received appropriate training and support to ensure they could carry out their roles effectively.
• People’s care was personalised to their individual needs.
• The service had good processes in place to measure, document, improve and evaluate the quality of care.
• The service met the characteristics for a rating of “good” in all key questions.
• More information about our inspection findings is in the full report.
Rating at last inspection:
• This is our first inspection of the service since their registration with us.
About the service:
• Kcare is a domiciliary care agency. It provides personal care to people living in their own houses and flats. It provides a service to younger and older adults, people with physical disabilities, sensory impairments, learning disabilities or dementia.
• The provider has three domiciliary care agencies within their registration.
• The service’s office is based in Slough, and personal care is provided to people in surrounding areas.
• At the time of our inspection, 20 people used the service and there were 15 staff employed.
Why we inspected:
• This inspection was part of our routine scheduled plan of visiting services to check the safety and quality of care people received.
Follow up:
• We will continue to monitor the service to ensure that people receive safe, high quality care. Further inspections will be planned for future dates.