24 October 2013
During a routine inspection
Patients said, 'She is the best dentist I have ever seen. She really takes time to explain what is happening at every stage of the treatment,' and 'I feel the treatment offered is good and the dentists are very pleasant.'
Records held by the practice showed that people's treatment considered relevant medical history and showed that in-depth screening and checks were carried out during consultations.
The practice had procedures to ensure that the risk of cross contamination and infection were managed and minimised and that equipment was sterilised, stored appropriately and used within the specified timescales.
When we looked at the recruitment process, we found that staff were recruited appropriately and that pre-employment checks had been carried out. The practice had an effective monitoring system in place, which ensured the service always operated safely and in line with expectations for dental services.