29 January 2013
During a routine inspection
Patient's views and experiences were taken into account in the way the service was provided and delivered in relation to their care. They experienced care, treatment and support that met their needs and protected their rights. Patients who used the service were protected from the risk of abuse. There were effective systems in place to reduce the risk and spread of infection, with staff that were supported to deliver care and treatment safely and to an appropriate standard. The provider had an effective system to regularly assess and monitor the quality of service that people received.