- Independent mental health service
Sturdee Community Hospital
Report from 15 January 2025 assessment
Contents
Ratings - Long stay or rehabilitation mental health wards for working age adults
Our view of the service
Sturdee Community Hospital is an independent hospital and is part of the InMind Healthcare Group, which consists of one care home, one community care service, and 6 mental health hospitals across the UK. Sturdee Community Hospital provides care and treatment for up to 31 female patients, who have complex mental health needs, with the focus being upon rehabilitation. The hospital consists of three distinct units. Foxton ward provides a 7 bedded locked rehabilitation setting; Rutland ward is a 15 bedded, locked step-down rehabilitation ward, and Aylestone offer 9 flats, with the focus being upon preparing patients for independent living and ultimately discharge. During our last focused assessment in November 2023, we examined the safe and well led key questions. Safe was rated requires improvement and well led rated inadequate. We told the provider actions they needed to take to improve. During this assessment we examined the safe and well led key questions to confirm actions had been taken. We were also concerned about the number of incidents which had resulted in patients requiring assessment and / or treatment at the local general hospital. We examined 9 quality statements across the safe and well led key questions. The assessment commenced on 12/06/2024 and concluded on 09/08/2024. During this assessment we saw that the provider had made improvements under the safe key question and some improvements under the well led key question. There was further work needed to ensure robust governance arrangements are in place. The provider remained in breach of good governance.
People's experience of this service
We spoke with 8 patients across the hospital and 2 carers of patients who were at the hospital. The two carers we spoke with were pleased with the care and treatment their relative received and told us staff were welcoming. Two patients said that staff did not always understand what they were saying, although did state this seems to have improved recently. Two patients told us that staff turnover had been high which they felt had led to inconsistent care. However, both patients acknowledged that there has been ongoing recruitment of permanent staff. Of the six patients we spoke with, one patient told us that on one occasion, staff had not checked upon them when they were supposed to. No times nor dates were specified, and this was reported as an isolated incident One patient reported a safeguarding concern to us which was escalated to the manager who acted upon this immediately, and took all relevant actions to investigate the concerns. All patients said they were involved with meal planning and were overall pleased with the choice of menus.