Updated 17 October 2022
We carried out this focused desk based review on 3 October 2022 under section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This review was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The review was undertaken by a CQC inspector who had remote access to a specialist dental adviser.
We undertook a comprehensive inspection of Lotus Clinic Dental & Aesthetic Medicine London on 8 April 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for –Lotus Clinic Dental & Aesthetic Medicine London on our website www.cqc.org.uk.
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
As part of this review we asked:
• Is it well-led
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 8 April 2022.
Background
Lotus Clinic Dental & Aesthetic Medicine London is in the London Borough of Barnet and provides private dental care and treatment for adults and children.
There is level access to the practice for people who use wheelchairs and those with pushchairs. The practice has made adjustments to support patients with additional needs, including level access and treatment rooms on the ground floor.
The dental team includes 5 dentists, 2 dental hygienists, 3 nurses and 1 receptionist. The practice has 4 treatment rooms.
During the review we spoke with the practice manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Mondays to Fridays between 8am and 5.30pm
Alternate Saturdays between 9am and 3.30pm