- Dentist
Sprotbrough Dental Practice
Report from 21 May 2024 assessment
Contents
Judgements
Our view of the service
We carried out this on-site unannounced assessment on 5 August 2024. We found the practice had met regulations. The practice had systems to manage risks. Recruitment procedures reflected current legislation. Infection control procedures followed published guidance. Patients’ care and treatment was provided in line with current guidance. Patients were treated with dignity and respect. At the time of our assessment, patients could access care, support and treatment when required. There was effective leadership and a culture of continuous improvement. Sprotbrough Dental Practice is in Doncaster and provides NHS and private dental care and treatment for adults and children. At the time of our assessment, the dental team included 3 dentists (including a foundation dentist), 5 qualified dental nurses, 2 trainee dental nurses, 2 dental hygienist & therapists (including a foundation hygienist & therapist) and a practice manager. The practice had 4 treatment rooms. During the assessment we spoke with 2 dentists, 1 dental nurse, 1 dental hygienist & therapist and the practice manager.
People's experience of this service
During our assessment, we received feedback from 43 patients. All patients we received feedback from was positive. Comments included “Very professional and polite dentist and dental nurse”, “Great care and advice. Always friendly and professional” and “The dentist takes the time to explain treatment and show X-rays on screen”. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken. Staff gathered feedback from patients, the public and external partners and demonstrated a commitment to acting on feedback. Patients commented positively about the standards of cleanliness.