Stockton DAIS Harm Reduction Service provides substance misuse treatment but this is in the form of brief interventions (discussions with people around the impact their addiction is having and encouraging them to address their habit), and completing assessments around what treatment would best suit a person's needs. The team undertaking these tasks do not include any healthcare professionals working in their registered capacity or provide treatment as defined by the Health and Social Care Act so are not included as elements of this CQC registration. The regulated activities the service provides relates to the nurse working at the centre. These consist of her practices assessing minor injuries to determine if people need to go to their GP; minor injury units or A&E, completing HIV, Hep B and C and Chlamydia screening, completing health checks; showing people safe ways to reduce the risk associated with their addiction; and providing Hep B vaccinations. Therefore when speaking to people who used the service we concentrate on this part of the service.During the visit, we spoke with three people who used the service and as this was a routine visit we asked people what the service was like; and what people thought about the staff. The people told us that they found that the staff were very approachable and that the nurse was extremely supportive. People told us that the nurse helped them to work through issues around whether or not to get various tests and she was always around to offer them support. We heard that people can drop in or make a specific appointment, as for some parts of the service they did need an appointment, but if they got sidetracked and missed this, the nurse was vey understanding. People said, 'The nurse is great and really helpful', 'I missed an appointment with the nurse and she was brilliant, just gave me another, no questions asked' and, 'The nurse has gone through everything with me'.